Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience on HomeFax.

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes. This policy covers all these technologies collectively referred to as "cookies."

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

  • User authentication and login sessions
  • Security and fraud prevention
  • Site navigation and accessibility features
  • Load balancing and performance optimization
  • Shopping cart functionality
Examples: session_id, csrf_token, user_preferences, security_settings

Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

  • Language and region preferences
  • Theme and display settings
  • Recently viewed properties
  • Saved search criteria
  • Form auto-completion
Examples: language_pref, theme_mode, recent_searches, saved_filters

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information:

  • Page views and visitor counts
  • Traffic sources and referral information
  • Time spent on pages
  • Click patterns and user journeys
  • Error reports and performance metrics
Examples: _ga, _gid, _gat, custom_analytics_events

Marketing Cookies

These cookies track your activity across websites to deliver personalized advertising:

  • Targeted advertisements based on interests
  • Retargeting campaigns
  • Social media integration
  • Conversion tracking
  • A/B testing for marketing campaigns
Examples: facebook_pixel, google_ads, linkedin_insight, custom_marketing_tags

Third-Party Cookies and Services

We use several third-party services that may set their own cookies. These services help us provide better functionality and understand our users better:

Google Analytics

Website analytics and user behavior tracking

Cookies: _ga, _gid, _gat_gtag_*, _gtm_*

Stripe

Payment processing and fraud prevention

Cookies: __stripe_mid, __stripe_sid, stripe_js

Facebook Pixel

Conversion tracking and targeted advertising

Cookies: _fbp, _fbc, fbm_*, fbsr_*

LinkedIn Insight Tag

Professional audience analytics and retargeting

Cookies: li_gc, lidc, bcookie, bscookie

Cookie Duration

Cookies have different lifespans depending on their purpose:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (up to 2 years)
Functional Cookies: Typically last 30-365 days
Marketing Cookies: Usually expire after 30-90 days

How to Manage Cookies

Cookie Preferences

You can manage your cookie preferences using our cookie consent banner that appears when you first visit our site, or by clicking the "Cookie Settings" link in our footer.

Manage Cookie Preferences

Customize which cookies you allow us to use

Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome
  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings
  4. You can also click "See all cookies and site data" to manage individual cookies
Firefox
  1. Click the menu button → Settings
  2. Select "Privacy & Security"
  3. In the "Cookies and Site Data" section, click "Manage Data"
  4. Search for "homefax.com" to manage our cookies specifically
Safari
  1. Click Safari menu → Preferences
  2. Click the "Privacy" tab
  3. Choose "Block all cookies" or customize settings
  4. Click "Manage Website Data" to see and remove specific cookies
Microsoft Edge
  1. Click the three dots menu → Settings
  2. Click "Cookies and site permissions"
  3. Click "Cookies and site data"
  4. Choose your cookie preferences or click "See all cookies and site data"

Impact of Disabling Cookies

While you can choose to disable cookies, please note that this may affect your experience on our website:

Essential Cookies Disabled

Some features may not work properly, including login, shopping cart, and security features.

Functional Cookies Disabled

We won't remember your preferences, and you may need to re-enter information frequently.

Analytics Cookies Disabled

We can't improve our services based on usage patterns and user feedback.

Marketing Cookies Disabled

You may see less relevant advertisements, but this won't affect core functionality.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website banner or email
  • Request your consent again if required by law

We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

HomeFax Privacy Team
Email: privacy@homefax.com
Phone: (555) 123-4567
Mailing Address:
HomeFax, Inc.
123 Tech Boulevard, Suite 400
San Francisco, CA 94102
United States
Related Policies

For more information about how we handle your data, please also see our Privacy Policy and Terms of Service.